1. No Return Policy
PrimeHealth does not accept returns of any products once they have been delivered. This policy is in place to ensure product safety, quality control, and consumer protection.
2. No Refund Policy
All sales are final. We do not provide refunds for:
• Change of mind
• Product preference changes
• Taste, flavor, or texture preferences
• Incorrect product selection by the customer
• Delayed consumption or non-usage of the product
• Individual results differing from expectations
3. Damaged or Incorrect Products
If you receive a damaged product, a manufacturing-defective product, or an incorrect item, please contact us within 48 hours of delivery with the following:
• Order number
• Clear photographs of the product and packaging
• Description of the issue
• After verification, PrimeHealth may provide a replacement at its sole discretion.
4. Non-Returnable Items
The following products are strictly non-returnable:
• Opened supplement containers
• Used products
• Tablets, capsules, powders, gummies, and softgels
• Promotional or discounted products
• Free samples or complimentary items
5. Order Cancellation
Orders may only be cancelled before shipment. Once an order has been dispatched, it cannot be cancelled, returned, or refunded.
6. Health Disclaimer
PrimeHealth products are nutraceutical and wellness products. Individual results may vary based on age, health condition, lifestyle, diet, and adherence to usage instructions.
7. Contact Information
PrimeHealth Lifesciences Private Limited 17, Dhan Devi Khanna Road, 1st Floor, Phoolbagan, Kolkata – 700054, West Bengal, India Email: primehealthpurchase@gmail.com | Phone: +91 9831146607